Privacy Policy

Last updated: May 29, 2026

The Clear Close dba West Capital Lending ("The Clear Close," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website theclearclose.com or contact us about our mortgage services.

1. Information We Collect

We collect information that you voluntarily provide when you:

  • Complete our contact form or inquiry form
  • Schedule a strategy call or consultation
  • Submit a mortgage loan application
  • Contact us by phone, email, or text message

This information may include: your name, email address, phone number, mailing address, property address, income information, credit-related information, Social Security number (for loan applications), and any other information you choose to provide.

We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. We use cookies and similar tracking technologies for website analytics.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide mortgage services
  • Process loan applications and underwrite loans
  • Communicate with you about your loan or strategy
  • Send you service-related information and updates
  • Comply with legal and regulatory obligations
  • Improve our website and services
  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Lenders and investors — to process and fund your mortgage loan
  • Service providers — including CRM platforms, title companies, appraisal firms, and credit reporting agencies
  • Legal and regulatory authorities — when required by law or to protect our rights
  • Successor entities — in connection with a merger, acquisition, or sale of assets

All third parties with whom we share your information are required to maintain confidentiality consistent with applicable law.

4. GLBA Privacy Notice

As a financial services provider, The Clear Close complies with the Gramm-Leach-Bliley Act (GLBA). We limit the collection and use of consumer financial information to what is necessary to provide you with quality products and services. You have the right to opt out of certain information sharing — please contact us to exercise this right.

5. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Mortgage-related records are retained in accordance with RESPA, TILA, and other applicable regulations.

7. Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or request a copy of your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise these rights, contact us at:

The Clear Close
17911 Von Karman Ave, Suite 400, Irvine CA 92614
Email: [email protected]
Phone: (949) 685-5079

8. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, measure performance, and (with your consent) personalize advertising. We categorize them as follows:

  • Necessary cookies — required for core functionality (page navigation, form submission, fraud prevention). These cannot be disabled.
  • Functional cookies — remember preferences such as recently submitted form data so we can pre-fill a calendar booking after you complete the contact form.
  • Analytics cookies — help us understand how visitors use the site (Google Analytics). Aggregated and anonymized; does not include your name, email, or phone number.
  • Marketing/advertising cookies — used by Meta (Facebook) Pixel and similar platforms to measure ad performance and serve relevant ads on third-party platforms. We do not share sensitive financial data (FICO, income, loan amount, date of birth, Social Security number, or account numbers) with advertising platforms.

Managing your cookie preferences: we use Cookieyes as our consent management platform. The first time you visit, a banner asks you to Accept, Reject, or Customize cookies. You can change your choice anytime via the "Cookie Settings" link in our footer. Rejecting Marketing cookies stops the Meta Pixel and similar advertising tools from firing on your visit. You can also block cookies through your browser settings, though some site features may not work without them.

California residents — Do Not Sell or Share: under the California Consumer Privacy Act (as amended by the CPRA), you have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising. To exercise this right, click "Reject All" in the consent banner, use the "Cookie Settings" link in our footer to disable Marketing cookies, or email us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at [email protected] or (949) 685-5079.